Supplier Code of Conduct

Table of Contents

Supplier Code of Conduct

Last Updated: 18 June 2026

LANKA.TRADE is committed to building a trusted and professional sourcing network. All suppliers, producers, manufacturers, exporters, and business partners are expected to comply with the following standards.

1. Commitment to Quality

Suppliers shall:

• Deliver products that meet agreed specifications.

• Maintain consistent quality standards.

• Ensure products are safe, genuine, and suitable for export.

• Comply with applicable industry regulations and standards.

2. Honest Business Practices

Suppliers shall:

• Provide accurate information.

• Avoid false claims or misleading statements.

• Disclose any limitations regarding quality, quantity, or delivery.

• Conduct business with honesty and integrity.

3. Product Compliance

Suppliers are responsible for:

• Maintaining required licenses and permits.

• Providing authentic certificates and documents.

• Meeting export and regulatory requirements applicable to their products.

4. Fair Pricing

Suppliers are expected to:

• Provide competitive and transparent pricing.

• Avoid price manipulation after order confirmation.

• Honor agreed quotations whenever possible.

5. Timely Communication

Suppliers should:

• Respond promptly to inquiries.

• Inform LANKA.TRADE immediately about delays or issues.

• Maintain professional communication at all times.

6. Delivery and Reliability

Suppliers shall:

• Deliver products according to agreed timelines.

• Notify LANKA.TRADE about any potential delays.

• Take reasonable measures to ensure proper packaging and handling.

7. Confidentiality

Suppliers shall:

• Respect confidential information.

• Protect buyer information.

• Avoid contacting buyers directly unless authorized by LANKA.TRADE.

• Refrain from bypassing LANKA.TRADE in transactions initiated through the platform.

8. Ethical Business Conduct

Suppliers shall not engage in:

• Fraudulent practices.

• Bribery or corruption.

• Counterfeit products.

• Misrepresentation of origin or certifications.

• Illegal activities.

9. Respect and Professionalism

Suppliers are expected to:

• Treat customers and partners respectfully.

• Maintain professional behavior.

• Avoid abusive or offensive communication.

10. Sustainability and Responsible Practices

Suppliers are encouraged to:

• Reduce waste and environmental impact.

• Promote responsible sourcing practices.

• Support ethical and sustainable production methods.

11. Compliance Monitoring

LANKA.TRADE may evaluate suppliers based on:

• Product quality.

• Reliability.

• Communication.

• Delivery performance.

• Documentation readiness.

• Customer feedback.

Suppliers may receive ratings and classifications to maintain trust within the network.

12. Violations

LANKA.TRADE reserves the right to:

• Suspend supplier access.

• Remove supplier listings.

• Reject future opportunities.

• Terminate relationships without notice in cases of serious misconduct or repeated violations.

13. Commitment

By registering or participating as a supplier through LANKA.TRADE, suppliers acknowledge and agree to comply with this Supplier Code of Conduct.

Contact Information

LANKA.TRADE

Phone: +94 77 763 4413

Email: info@trade.lanka

Website: https://lanka.trade

Our goal is to build a reliable and trusted sourcing network that benefits buyers, suppliers, and the reputation of Sri Lankan products worldwide.